Can Guardify integrate with other platforms?

Yes. Guardify offers a fully-supported Partner API that allows secure transfer of media, metadata, and case information between systems. We work directly with your team to explore and implement the right integration path.

Yes. Guardify is CJIS, HIPAA, and SOC 2 compliant. Our infrastructure is built with layered security, including encryption across the full data lifecycle and background-checked personnel with controlled access to criminal justice information.

Does Guardify track physical evidence?

Guardify is optimized to track digital evidence. Physical evidence can be tracked by uploading a tracking document as an attachment or by using the Case Notes feature when appropriate.

What type of files does Guardify support?

Guardify processes a large library of file types, including many proprietary formats. If a file type cannot be processed, an administrator can preload proprietary players to be packaged with videos when downloaded.

How long is data kept in the Guardify system?

At case close, you can delete the case, archive it for long-term storage, or keep it active. You determine retention rules, and Guardify reporting tools help apply them, including bulk archiving.

What access does Guardify have to user data?

Guardify business employees have no access to your evidence. Developer access is tightly controlled and limited to authorized personnel only.

Do Guardify employees have background checks?

Yes. Background checks are conducted on all Guardify employees. Where state-specific background checks are required, Guardify complies accordingly.

Is Guardify available on my desktop?

Yes. Guardify is accessible in any web browser. For secure bulk uploads, Guardify Connect, the desktop application, enables fast transfers from local devices or cloud platforms.

Is Guardify available on my mobile device?

Yes. Guardify Mobile allows personnel to securely capture, upload, and manage evidence without storing media locally on the device, helping keep officer devices out of discovery.

Is the platform designed specifically for law enforcement workflows?

Yes. Guardify is purpose-built for law enforcement, with role-based access controls, structured case fields, and evidence tools designed for investigative workflows.

Can we securely collect and manage digital evidence from sources like body cams, phones, or civilians?

Yes. Guardify supports bulk uploads, secure evidence requests, and organized intake from body cams, mobile devices, and civilians. The Requested Evidence feature allows secure public submissions without account creation, and Guardify Connect enables fast transfers from local or cloud storage.

Does Guardify support automated transcription and video review tools?

Yes. Guardify uses AI-powered tools for transcription, object detection, redaction, and actionable insights to help investigators surface key evidence faster.

Can we control user access by role, case, or evidence type?

Yes. Role-based permissions allow agencies to customize access by team, role, or case, ensuring proper custodianship and oversight at every stage.

How easily can we share evidence with prosecutors or other agencies?

Evidence can be securely shared with permission-based access. All sharing activity is automatically tracked to maintain full chain of custody from intake onward.

2023 Forensic Interviewer of the Year: Sue Counts

Sue Counts retired from 23 years of CPS work. Then she came back to build a Child Advocacy Center from nothing. Now, as she prepares for a second retirement, Guardify is recognizing what the field has known for decades: that her quiet, relentless commitment has changed what is possible for children and families in Butler County and beyond.

July 13, 2023
3 min read

Key Takeaways

Sue Counts spent 23 years as a Child Protective Services caseworker before retiring, then came out of retirement to establish the Child Advocacy Center in Butler County, Pennsylvania, from the ground up
As the center's sole forensic interviewer, she has managed a caseload of approximately 250 to 300 interviews annually, while also serving as court support, child advocate, and the person helping children articulate their experiences through victim impact statements
Sue developed the procedures at her center that prevent children from falling through the system's cracks. She built the standard, then lived it every day, without seeking recognition for any of it
She is preparing for a second retirement as this award was announced. Her contributions to the CAC/MDT movement have shaped services and set a standard of dignity and care that extends well beyond Butler County
Guardify's recognition of Sue is a deliberate act of naming work that rarely gets named publicly. She has never sought acclaim. The award exists, in part, because of people exactly like her

With a career spanning over three decades, Sue Counts has ceaselessly poured her heart, soul, and professional acumen into the field of child advocacy. Rooted in her own experience as a foster mother, Sue’s professional journey is a testament to her resilience, compassion, and unwavering commitment to the welfare of children.

For the first 23 years of her carer, Sue served as a Child Protective Services caseworker, tirelessly advocating for the rights and welfare of abused and neglected children. But after her retirement, she was called upon to establish the Child Advocacy Center in Butler County, Pennsylvania. She promptly ended her retirement and threw herself wholeheartedly back into the field she held so dear.

As the sole individual managing a caseload of approximately 250-300 interviews annually, she has worn many hats – child advocate, court support, and even the crucial role of helping children express their experiences through victim impact statements. She created and implemented many of the procedures that ensure children do not slip through the system’s cracks – setting a high bar for quality forensic interview services in the county.

Humble in her extraordinary achievements, Sue has never sought recognition or acclaim for her work. Her primary concern has always been the execution of her job to the highest possible standard, with the ultimate goal of benefiting the families she serves. It is this humility, paired with her tireless dedication, that her team says truly sets Sue apart.

Today, Sue prepares to retire a second time. Her contributions to the field, particularly in spearheading the Child Advocacy Center/Multi-Disciplinary Team (CAC/MDT) movement, have significantly shaped the services available to children and families in Butler County, PA, and beyond. Her devotion has ensured not only that these individuals receive necessary support and services, but that they are treated with dignity, compassion, and respect.

As we honor Sue’s incredible journey, we are reminded that the impact of her work extends far beyond the boundaries of Butler County, Pennsylvania. Her tireless dedication, compassion, and commitment have indeed changed the world for the better, one child at a time.

Child Advocacy