AI, But Make It Useful: How Evidence Intelligence Is Changing the Game for Frontline Justice Teams

By Ben Jackson, CEO of Guardify


AI tools, when thoughtfully integrated, act as cognitive co-pilots

Let’s talk about something that’s been getting a lot of hype—AI. You’ve probably seen the headlines: AI can write term papers, ace standardized tests, and (allegedly) steal your job. But for frontline teams in law enforcement, prosecution, defense, family protective services, medical care, and child advocacy, AI isn’t about sci-fi fantasy. It’s about finally getting help with the hard, messy, sometimes heart-wrenching work you do every day.

That’s why we built the Evidence Intelligence Suite. And it’s not just for “the tech folks.” It’s for you—the people deep in body cam footage, writing reports at 2 a.m., answering subpoenas, showing up for victims, managing mountains of evidence, and somehow still grabbing coffee on the way to court.


What It Actually Does (No Buzzwords, Promise)

Our first release, Evidence Assistant, is like a highly caffeinated paralegal who never sleeps. It helps you:

  • Summarize anything instantly—Videos, PDFs, interviews, images, audio files. Boom. Clickable timestamps included.
  • Ask it questions in plain English—“Did this suspect mention a weapon?” “How many people were in the room?” It answers with context from your actual file.
  • Search across your entire case—All uploaded files get indexed and organized by case, so you can stop digging through digital clutter.
  • Export reports and bullet points—Using your own templates, so you don’t have to reinvent the wheel every time.
  • Securely share—With built-in privacy controls and chain-of-custody tracking.
  • Redact faces, images, and entire backgrounds in one click—No more frame-by-frame editing marathons.
  • Edit and redact sensitive documents—Quickly black out identifying information in PDFs or reports before sharing with partners or courts.

All of this happens inside a drag-and-drop interface so simple your least techy coworker could probably run it with their eyes closed (but don’t try that—we’re still liable for eye strain).


And This Isn’t Just Us Saying It

One of our longtime partners recently sent us this jaw-dropper of a message:

“I’m dropping a quick note to tell you that I’m amazed by the new Insights feature and the massive improvements in the transcription tool. Years ago, you said it would happen and I was unconvinced. Yesterday, I conducted a long interview with a young adult who is non-verbal which meant that I was repeating back much of what she was text-typing and the AI summary is just stunning. The interview was meandering and vague and difficult to follow and AI had only my voice yet it was somehow able to organize a concise and accurate description of what was reported. I’m blown away!”

That quote hits on something bigger than “cool new tools.” It speaks to what’s at the heart of all this: precision, empathy, and efficiency in the moments that matter most.

Think about it. When you’re conducting a sensitive interview with a vulnerable person—someone non-verbal, traumatized, or just trying to make sense of their story—you don’t have time to play detective with your own recordings. AI isn’t replacing the human—it’s finally becoming a competent assistant. And not the kind that microwaves fish in the break room.


Why It Matters (a Lot)

We know justice teams are spending 30 to 50 hours per case just reviewing video evidence. That’s not just inefficient—it’s eating away at your capacity to actually serve people.

And the evidence pile is only growing. Between body cams, surveillance footage, phone videos, interviews, and documents, you’re staring down a tsunami of content and trying to extract one or two usable facts without drowning.

That’s why we made Evidence Assistant—to cut those hours down to minutes. To free you up from the time-sucking admin grind so you can actually focus on what matters: the case, the person, the outcome.

Or as our Product Manager Luis Merino put it:

“Evidence files are growing faster than teams can realistically review by hand.”

And he’s right. Every moment you spend fighting with file formats or skipping through footage is a moment lost. You deserve better tools—and now you’ve got them.


Real-World Impact

Let’s say you’re:

  • A CPS investigator trying to verify a timeline across three interviews and six hours of surveillance footage.
  • A prosecutor prepping a tight discovery packet with zero margin for error.
  • A defense attorney trying to catch inconsistencies across multiple witness statements.
  • A forensic interviewer trying to redact a video without losing key nuance.
  • A nurse or advocate trying to understand a victim’s recorded account without sitting through hours of scattered conversation.

With Evidence Assistant, you upload your files, ask questions, generate summaries, redact what you need, and move on with your work. Fast. Accurately. Securely. It’s the kind of upgrade that doesn’t just make your job easier—it makes it actually doable.


What’s Coming Next

This is just the beginning. Soon, you’ll see:

  • Expression detection
  • Gaze tracking
  • Behavioral heatmaps
  • Anomaly identification

These aren’t gimmicks. They’re designed to help you pick up on the moments that matter—when someone looks away, hesitates, changes tone, or reacts inconsistently. It’s the kind of detail that can shift the course of a case.


Here’s the Bottom Line

We believe you shouldn’t need a data science degree to use AI. You should be able to upload your files, ask a smart question, and get a useful answer in minutes. Evidence Intelligence is about getting you there—without drowning in complexity, fees, or “tech for tech’s sake.”

Want to try it? You can check it out free for a limited time at tools.guardify.com.

Let us help you spend less time stuck in files and more time making an impact.


Need help getting started?
Our support team is standing by (with actual humans). Reach out to learn more about premium features, premium support, and our free continuing education courses, podcast, and webinars.

Let’s build smarter justice—together.

Ben Jackson
CEO, Guardify

Ben Jackson, Guardify team member

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