This change does not affect current integrations—everything continues to work as it does today, with the same functionality, data connections, and permissions in place.
The NCAtrak integration brings together your case management and forensic interview workflows in one secure, digital-first system. Developed alongside CAC practitioners, this integration eliminates outdated processes—such as DVD transfers—by enabling seamless data flow between NCAtrak and Guardify.
Guardify and NCAtrak have partnered to streamline forensic interview management within CAC case files. By embedding evidence workflows directly into NCAtrak, agencies can move from manual media handling to a unified, auditable process. With drag-and-drop upload and upcoming one-touch video transfer features, interviews and associated metadata are captured securely and automatically linked to the right case. All activity remains encrypted and compliant with CJIS, HIPAA, and other national standards.
This integration reduces friction and strengthens security across forensic interview workflows.
Guardify and NCAtrak work together to capture comprehensive interview data—including
Secure upload & storage
Encrypted downloads
Granular role access
Mobile evidence management
Real-time access monitoring
MDT access control
Granular permission settings
Role-based sharing controls
Secure messaging for MDT partners
Comprehensive audit trails
Chain of custody tracking
Time-specific link sharing
Redaction
Transcription
Closed captioning
Interview tagging
Custom reports
Discovery lead tracking
2k Installs
Case Management & Transfer
English
Use of this integration requires adherence to Guardify’s Acceptable Use Policy (AUP), Terms of Service, and applicable laws.
Agencies must maintain a valid NCAtrak subscription and applicable support agreements.
Please also review NCAtrak documentation and privacy materials for platform-specific compliance requirements.
This change does not affect current integrations—everything continues to work as it does today, with the same functionality, data connections, and permissions in place. If you have questions, please review the FAQs below, or contact us for additional support.
Technology innovation has great promise for improvements to case management and digital evidence collection and storage. Guardify, as a highly specialized technology company, has both the technical expertise and knowledge of CACs to bring these advancements to the market in ways that NCA cannot.
NCA does not own your data. Guardify does not own your data. You own your own data, and no one else. NCA is selling the NCAtrak platform (that your data resides in) to Guardify. Your data is still yours and under your control at all times.
Your annual subscription renewal date stays the same unless you request for Guardify to change it. If your renewal month is prior to February 2026, you have already received an invoice from NCA, which you should pay per usual. If your renewal month is February 2026 or later you will renew in your usual month. Guardify will invoice you for renewal and you will pay Guardify directly.
Every year your annual subscription increases by a flat 3% for the next 3 years post-sale, just as it would have under NCA. If you want to add additional Guardify products or features those will come at additional cost. But for current NCAtrak subscribers, the existing NCAtrak features will remain on the same price schedule as had NCA continued to own it.
Every year your annual subscription increases by a flat 3% for the next 3 years post-sale, just as it would have under NCA. If you want to add additional Guardify products or features those will come at additional cost. But for current NCAtrak subscribers, the existing NCAtrak features will remain on the same price schedule as had NCA continued to own it.
For any grant category for which case management systems (CMS) and/or digital evidence management systems (DEMS) are allowable systems, NCAtrak/Guardify CMS/DEMS will be considered allowable expenses, as with other such vendors.
These will be transitioned to Guardify. In the meantime, access this per usual as we have granted a license to Guardify to continue to make them available to you. You will be notified by Guardify when they are physically moved and a redirect notice will appear on NCAtrak’s website and the NCAtrak content on NCA Engage. In the immediate term, though, continue to find them where they have always been.
Backstopped now by a much larger team, Rhonda will continue to respond to your questions. Please continue to reach out as you always have through the existing ticketing system. Once the transition is complete you will be redirected to Guardify’s ticketing system.
Until all training resources are successfully copied and uploaded into Guardify’s system, you will continue to access these materials on NCA Engage on the NCAtrak page. You will be notified when they move. For now, continue to use them normally.
Part of the agreement between NCA and Guardify is to continue these research partnerships. You will continue to enter your data into NCAtrak—per the research project—as usual. If your project requires data entry into REDcap, NCA has retained access. We will be in contact with you for further steps.
You will continue to submit your annual NCA Statistical Report in NCAtrak per usual. Part of the agreement between NCA and Guardify is for this function to continue.
Just as NCA heavily reinvested the subscription fees of NCAtrak subscribers back into the further development of NCAtrak, NCA will continue its investment in the CAC movement through the implementation of our Strategic Plan, including our top priority: strengthening CAC sustainability.
Pricing for the Guardify–NCAtrak integration is tailored to interview volume, storage needs, and collaboration scope. All plans include unlimited users, secure cloud access, and full compliance with HIPAA, CJIS, SOC 2, and AWS GovCloud standards.
