Can Guardify integrate with other platforms?

Yes. Guardify offers a fully-supported Partner API that allows secure transfer of media, metadata, and case information between systems. We work directly with your team to explore and implement the right integration path.

Yes. Guardify is CJIS, HIPAA, and SOC 2 compliant. Our infrastructure is built with layered security, including encryption across the full data lifecycle and background-checked personnel with controlled access to criminal justice information.

Does Guardify track physical evidence?

Guardify is optimized to track digital evidence. Physical evidence can be tracked by uploading a tracking document as an attachment or by using the Case Notes feature when appropriate.

What type of files does Guardify support?

Guardify processes a large library of file types, including many proprietary formats. If a file type cannot be processed, an administrator can preload proprietary players to be packaged with videos when downloaded.

How long is data kept in the Guardify system?

At case close, you can delete the case, archive it for long-term storage, or keep it active. You determine retention rules, and Guardify reporting tools help apply them, including bulk archiving.

What access does Guardify have to user data?

Guardify business employees have no access to your evidence. Developer access is tightly controlled and limited to authorized personnel only.

Do Guardify employees have background checks?

Yes. Background checks are conducted on all Guardify employees. Where state-specific background checks are required, Guardify complies accordingly.

Is Guardify available on my desktop?

Yes. Guardify is accessible in any web browser. For secure bulk uploads, Guardify Connect, the desktop application, enables fast transfers from local devices or cloud platforms.

Is Guardify available on my mobile device?

Yes. Guardify Mobile allows personnel to securely capture, upload, and manage evidence without storing media locally on the device, helping keep officer devices out of discovery.

Is the platform designed specifically for law enforcement workflows?

Yes. Guardify is purpose-built for law enforcement, with role-based access controls, structured case fields, and evidence tools designed for investigative workflows.

Can we securely collect and manage digital evidence from sources like body cams, phones, or civilians?

Yes. Guardify supports bulk uploads, secure evidence requests, and organized intake from body cams, mobile devices, and civilians. The Requested Evidence feature allows secure public submissions without account creation, and Guardify Connect enables fast transfers from local or cloud storage.

Does Guardify support automated transcription and video review tools?

Yes. Guardify uses AI-powered tools for transcription, object detection, redaction, and actionable insights to help investigators surface key evidence faster.

Can we control user access by role, case, or evidence type?

Yes. Role-based permissions allow agencies to customize access by team, role, or case, ensuring proper custodianship and oversight at every stage.

How easily can we share evidence with prosecutors or other agencies?

Evidence can be securely shared with permission-based access. All sharing activity is automatically tracked to maintain full chain of custody from intake onward.

It’s Okay to Not be Okay

The people who do this work carry stories no one should have to carry. This piece from Guardify CEO Ben Jackson is a direct, personal reflection on Mental Health Awareness Month, the silence that surrounds struggle in high-responsibility roles, and the resources worth keeping close. If you are not okay right now, you are not alone. If you or someone you know is struggling, the 988 Suicide and Crisis Lifeline is available 24/7 by call or text.

Ben Jackson

CEO, Guardify

May 5, 2025
3 min read

Key Takeaways

The professionals Guardify serves — child advocates, forensic interviewers, law enforcement, and prosecutors — witness humanity at its most vulnerable every day, and rarely have enough space made for their own struggles
Mental health is not a side issue for frontline justice professionals. It is the foundation that makes sustained, quality work possible
Guardify CEO Ben Jackson shares personal experience losing loved ones to suicide and the lesson he carries: pain does not always look loud. It can show up with a smile and the words "I'm fine"
Seeking help through therapy, support groups, or medication is an act of courage, not weakness. Normalizing that is part of what keeps people in this work and alive
Key resources for anyone struggling include the 988 Suicide and Crisis Lifeline available 24/7, NAMI for education and support, and Blue H.E.L.P. specifically for law enforcement and their families

May is Mental Health Awareness Month—and that means it’s time for a real conversation.

Not the surface-level, poster-on-the-wall kind. I’m talking about the hard, honest truths that so many of us carry silently.

What You Can’t See Can Still Hurt

At Guardify, we work closely with professionals who serve on the frontlines of trauma every day—child advocates, forensic interviewers, law enforcement, and prosecutors. These people witness humanity at its most vulnerable. They carry stories no one should have to carry.

And yet, even as we celebrate their strength, we don’t always make space for their struggles.

Here’s what I’ve learned: mental health isn’t a side issue—it’s the foundation.

A Personal Note: Loss, Guilt, and the Silence That Kills

I’ve lost several loved ones to suicide. Friends. Family. Bright, loving, incredible people who couldn’t find a way out of their pain.

Each loss changed me. They taught me that pain doesn’t always look loud or obvious. It can show up with a smile, a joke, or just the words “I’m fine.”

That’s why Mental Health Awareness Month matters. Because too many people think they have to carry the weight alone.

You’re Not Alone—And You’re Not Weak

Mental health challenges don’t discriminate. They affect people in uniform and people in hoodies. Kids and CEOs. Parents and partners.

We need to normalize help-seeking as an act of courage, not weakness. Therapy, support groups, medication, sabbaticals—these are tools of survival and strength.

If you’re struggling right now, you’re not broken. You’re human.

Resources That Save Lives

Please share these with someone who might need them—or keep them handy for yourself:

988 Suicide & Crisis Lifeline – Available 24/7, nationwide. Call or text 988.
National Alliance on Mental Illness (NAMI) – Education, support, and resources.
Blue H.E.L.P. – For law enforcement and their families navigating mental health.

Guardify’s Commitment

Our team builds tools to make life easier, workflows smoother, and stress lighter. But we also want to be part of the solution that goes beyond software—by standing up for the people who use it.

Let this month be a reset. Check in on your team. Ask better questions. Take care of your own heart, too.

You matter. More than any title, badge, or workload. Just you—alive, breathing, and human.

With care,

Ben Jackson

CEO, Guardify

Mental Health

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Ben Jackson

CEO, Guardify

Ben Jackson is the CEO of Guardify, a digital evidence management platform built for child advocacy centers, law enforcement, and prosecution offices. He writes about the intersection of technology, justice, and the professionals who make both possible.

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