Release Notes

Email Notification for Restored Cases

Users will now receive email notifications when a previously archived case or interview has been successfully restored, eliminating the need to contact support for updates.

Transfer Ownership from Disabled Users

Interviews owned by disabled users can now be transferred without needing to reactivate those accounts, saving managers time and simplifying user management.

Subscription Overview for CAC License Managers

A new dashboard is available for CAC license managers, offering visibility into subscription details and renewal timelines to support proactive planning.

Default Share Permissions by Organization Type

Managers can now set default share permissions based on organization type, ensuring consistency and simplifying the sharing process across the platform.

“What’s New?” Section with Feedback Option

A new “What’s New?” panel in CAC highlights recent updates and allows users to submit feedback directly to Guardify, keeping users informed and engaged.

Download Restrictions for Health Records

Users can now share non-streamable health records in “view-only” mode, which prevents downloading and enhances privacy for sensitive documents.

Quick Defense Sharing from Case Page

Users can now mark cases as “Ready to Share with Defense” directly from the case list, removing the need to navigate into individual case settings.

Updated Playback Permission Terminology

Replaced outdated “Encrypted/Unencrypted” terminology with “Guardify Playback” for clearer and more consistent user permissions in CAC.

Faster Navigation of Case History

The “Load More” button in case history now loads 50 records per click instead of 12, significantly improving navigation speed for cases with extensive histories.

Refined User Approval Permissions

Only primary managers can now approve or modify user requests, eliminating confusion and ensuring proper access control.

CAC Dashboard Performance Boost

Optimized backend queries to improve CAC dashboard load times, enhancing the responsiveness and experience for all users.

Better Tooltip for Expired Shares

Tooltips have been added to expired share records, helping users understand which files were shared even after access has expired.

Easier Discovery Lead Assignment

Users who are already shared on an interview can now be assigned as Discovery Leads without needing to modify existing permissions.

Auto-Set End Time for Live Sessions

When scheduling Live sessions, the end time now automatically defaults to one hour after the start time, with validation to prevent past-time errors.

Confirmation Message After Session Creation

After creating a Live session, users will see a confirmation message to reassure them that their session was successfully created.

Tooltips on Icon Buttons

Tooltip descriptions have been added to many previously unlabeled icon buttons, making the platform more intuitive, especially for new users.

Interviewee and Patient Details Missing

Restored missing Interviewee and Patient fields in the card view for interviews and health records, improving clarity for case identification.

Broken Search Dropdown Navigation

Clicking a file in the search dropdown now works correctly, navigating users to the correct file without unexpected page reloads or record count issues.

Unresponsive Cancel Button During Upload

Fixed an issue where the Cancel button did not work when users were prompted to rename a duplicate file during upload to Health Records.

Apostrophes in Advanced Search

Fixed a bug where apostrophes in search queries caused errors. Search is now properly sanitized and secure.

Inactive Download Button After Permission Change

Resolved a bug where users saw a download option even after their upload permissions were revoked. The button is now hidden as expected.

Interview Import Bug Between CAC and Pro

Fixed an issue that prevented successful interview imports from CAC to Pro accounts, allowing smooth transfer between account types.

Interview Training & Peer Review Marking

For CACs, enhance your training program by tagging interviews for peer review.

Mark interviews as “To be Peer Reviewed” with a single click.

• Visual indicators on the interview details page
• Bulk selection in list view for efficient tagging
• Customizable options for summary reports

Health Records Field Label Customization

Health Records users from non-CAC organizations can now see their preferred terminology instead of “CAC Case ID,” reducing confusion and aligning the interface with clinical workflows.

• In the Health Records module, “CAC Case ID” now appears as Medical Record Number (MRN).
• This change applies only within Health Records. Other modules continue to use “CAC Case ID.”

Download Proprietary Players

Guardify Prosecution users can now easily download all necessary file players without juggling uploads.

• View a complete list of available players for your account
• Selectively download only what you need
• No need to upload files just to access the right player

CAC Insights Permission Improvements

• Organization-level Insights toggle for License Managers
• Fine-grained sharing controls for external team members
• Privacy warnings when sharing AI-generated content
• Default transcript sharing with optional Insights inclusion

File Rename from Viewer

Rename files directly from the viewer without disrupting your review.

• Rename option in the viewer toolbar
• Real-time sync between the viewer and file list
• Remains locked on the current file while you rename

Interview Details Enhancements

Capture critical details about alleged offenders more accurately.

• Added Date of Birth field with validation
• Juvenile status checkbox with clear visual indicator
• New Allegation field for specifying offense details

Manager Permission Expansion

• All managers can now approve account troubleshooting changes
• Faster resolution of login and permission issues

Connect Upload Source Visibility

• Clear indicators showing which files came from Connect uploads
• Consistent source labels in case views for better evidence tracking

Volume Level Detection for Attachments

• Automatic audio volume analysis during file processing
• Better debugging and insight into audio properties

CAC Records Permission Fix

Fixed a missing query parameter that blocked CAC Records downloads.

Interview Import Bug

Restored cross-account interview import functionality.

New File Preview Experience

Easily arrow through all files on a case to preview their content efficiently.

• Redesigned file preview interface with improved navigation controls
• Enhanced viewing experience for both Professional and Law Enforcement editions
• Streamlines document review workflows for all user types

Starring and Filtering Files

Easily star files that are important to your workflow and surface those files on a case. You can also quickly get to files you have recently viewed.

• Recents
• File Type
• Added By
• Starred status

User Permissions Updates

• License managers can now designate other manager roles in their account as admins, providing them license manager access.
• Accounts can now restrict the ability to share and/or download for investigator role types.

File Discovery Log

In the history sidebar, the three-dot menu now includes an option to export a PDF report of all users who have had case files shared with them for that case, as well as the date they received access to each file.

Transcript Insights

Reviewing video and audio files can take large amounts of time and focus, especially on cases with thousands of files or when trying to recall the details of a case from years ago.

Guardify now offers Insights with your transcript. A short summary helps users quickly gather details from the transcribed conversation before reviewing it more deeply.

For every transcript generated in the platform, users will now see a new Insights tab available. Permissions vary based on use cases in Guardify for Child Advocacy and Guardify for Prosecutors.

Download File Metadata

Building on existing functionality in Guardify for Prosecutors, users can now download hash values and file properties, making it quick and easy to get what is needed to prove file integrity for court and other parts of an investigation.

When interacting with files in a case, users can download file properties for a single file or in bulk for all files on a case.

Export All Transcripts on a Case

Users can now get transcript metadata with the click of a button.

When interacting with files on a case, users can select a new option to export all transcripts. Guardify collects transcript metadata for processed audiovisual files and creates a new download package.

• Updates to User History to include all history of changes made to a user over time.
• Updates to the Account Settings experience, reorganizing sections and creating more consistent use of toggles and checkboxes.
• Improvements to navigation and the video player experience in CAC and Pro to make small-screen viewing more useful.