TRAK (formerly NCAtrak) is now part of Guardify!
This change does not affect current integrations—everything continues to work as it does today, with the same functionality, data connections, and permissions in place.
TRAK Integration
Unified case & interview management for CACs
The TRAK integration brings your case management and forensic interview workflows together in one secure, digital-first system. Built alongside CAC practitioners, it replaces outdated processes — like DVD transfers — with seamless data flow between TRAK and Guardify.
Integration Overview
TRAK (formerly NCAtrak) and Guardify Evidence Management work together as part of the Guardify platform. By embedding evidence workflows directly into TRAK, your team moves from manual media handling to a unified, auditable process. Drag-and-drop upload — with one-touch video transfer coming soon — captures interviews and metadata securely and links them to the right case automatically. All activity stays encrypted and compliant with CJIS, HIPAA, and other national standards.
Integration Features
This integration reduces friction and strengthens security across forensic interview workflows.
- Automatic linking of interviews to TRAK cases
- Permission-based sharing with user and role-level access controls
- Built-in redaction, transcription, and captioning tools
- Time-limited sharing, encrypted downloads, and custodianship transfer
- Mobile and desktop access for secure viewing
- In-app messaging and reporting dashboards
- Proprietary file auto-matching for playback compatibility
- Direct linking of digital evidence to corresponding cases
- Secure sharing compliant with CJIS, HIPAA, and similar standards
- Real-time automated case updates across platforms
Shared Data
TRAK and Guardify capture comprehensive interview and case data, including:
- Interview video files (MP4)
- Interview metadata (tags, timestamps, user access logs)
- Transcription and redaction data
- Sharing history and permission settings
- Case activity and MDT collaboration logs
- Case data including defendants, victims, witnesses and legal teams
Guardify Features TRAK Integrates with
Digital Evidence Management & Access Control
Secure upload & storage
Encrypted downloads
Granular role access
Mobile evidence management
Real-time access monitoring
MDT access control
Granular permission settings
Collaboration & Sharing
Role-based sharing controls
Secure messaging for MDT partners
Audit Trails & Compliance
Comprehensive audit trails
Chain of custody tracking
Time-specific link sharing
Interview Tools
Redaction
Transcription
Closed captioning
Interview tagging
Reporting & Analytics
Custom reports
Discovery lead tracking
Category
Case Management & Reporting
Supported App & Support Languages
English & Spanish
Requirements
Guardify Subscription
NCAtrak Subscription
Resources
Have More Questions?
For the full story on the rebrand, the acquisition, what’s changing, and what isn’t — including pricing, data ownership, training, support, and statistical reporting — visit the TRAK page.
For integration-specific questions, email Support@Guardify.com
Legal Compliance
Use of this integration requires adherence to Guardify’s Acceptable Use Policy (AUP), Terms of Service, and applicable laws.
Agencies must maintain a valid TRAK subscription and applicable support agreements.
Please also review TRAK documentation and privacy materials for platform-specific compliance requirements.
Guardify Pricing
Pricing for the Guardify–NCAtrak integration is tailored to interview volume, storage needs, and collaboration scope. All plans include unlimited users, secure cloud access, and full compliance with HIPAA, CJIS, SOC 2, and AWS GovCloud standards.
Guardify for Child Advcacy Centers
- Unlimited users and MDT partners
- Forensic Interviews
- Mobile application
- Long term storage
- Controlled user permissions
- Health record management
- Live, real-time video collaboration
- Center file storage and archiving