Welcome to TRAK — formerly NCAtrak
TRAK (Technology Reaching All Kids), formerly NCAtrak, is now part of Guardify. The platform you've trusted for over 20 years continues to work just as it always has.
And when you're ready, Guardify Cases is here — modern case management that takes the work out of casework. Upgrade in Year 1 with no price change.
Guardify is the right steward for the next era of NCAtrak.
Teresa Huizar
CEO, National Children’s Alliance
Wayfinding
Where would you like to go?
Whatever you came here for, we’ll get you there in one click.
About the Acquisition
Why Guardify acquired NCAtrak, what’s changing, and what isn’t.
Guardify Cases
The future of case management for CACs — modern, AI-powered, and built to take the work out of casework.
TRAK Features
TRAK gives CACs the full toolkit for managing case information, coordinating services, and reporting outcomes — built by CACs, for CACs.
Training & webinars
Live sessions, recorded courses, and best-practice guides — hosted by the NCA Learning Center.
Submit your annual stats
STATS — a dedicated free and premium product designed specifically for annual stats reporting. Continue submitting through TRAK until then.
Coming Q3
Explore Guardify
The full platform — evidence and case management in one place. See how it works end-to-end.
Already in motion
The pace, not just the place
Faster turnaround on every request
Prior to the acquisition, it was difficult to get bugs fixed — fixes were often bundled into quarterly releases. Since the acquisition, it's been much easier to get bugs resolved, with a much faster turnaround.
Rhonda Wurgler, EdD, MPA
Senior Account Manager
The Next Chapter
A new name, the same mission
You’ve relied on NCAtrak for years. It knows your work, your workflows, and your mission. None of that changes. The platform is now TRAK, and it’s part of Guardify — a company that has been serving CAC teams for years and is committed to the same work.
Your workflow continues
TRAK works the same way NCAtrak always has. Your existing Guardify integration stays intact too. Nothing about your day-to-day changes.
Your data is safe
Your cases, records, and history are secure. Guardify is CJIS-compliant, HIPAA-compliant, and SOC 2 Type II certified.
Choose your path
Stay on TRAK or move to Guardify's case management. Either way, we're here to support your center every step of the way.
Features
What's included with TRAK
TRAK gives CACs the full toolkit for managing case information, coordinating services, and reporting outcomes — built by CACs, for CACs.
Case Dashboard
Enter cases quickly, customize fields to match your workflow, search existing records, avoid duplication, and control access with need-to-know precision.
Custom Reports
Build the exact reports your funders, partners, and MDT members need — case reports, management reports, and schedule reports — without the noise.
Calendar
Track prevention programming, MDT trainings, fundraising events, and forensic interview appointments. Sync notifications to MDT partners’ Outlook calendars.
Data Visualizations
See your data at a glance with pie charts, bar charts, line charts, and customizable widgets.
Chapter / State Features
Statewide visibility for chapter users — secure, de-identified case data across jurisdictions, plus customizable dashboards for the metrics that matter.
Medical & Mental Health Records
Document medical exams and mental health sessions, including telehealth, with embedded EMR and victim advocacy tracking for VOCA reporting.
A message from our CEO
See It in Action
See how it all comes together
A walkthrough of Guardify and how TRAK fits into what comes next.
The path is built in
Guardify Cases is the future of case management for CACs — and moving to it is built to be straightforward. Whether you upgrade now or later, here’s what to expect.
Year 1: No price change
Migrate to Guardify Cases at any point during your current TRAK subscription year — your price stays exactly the same. No surprise costs, no double-billing.
Year 2: Standard pricing
At your first renewal after migrating, you move to standard Guardify Cases pricing — currently $3,200 per year.
Migrations are built in
Guardify Cases includes intelligent migrations that maps your TRAK data into the new system automatically — cases, notes, files, people, history. Nothing left behind.
FAQ
Frequently Asked Questions
What does Guardify acquiring NCAtrak mean?
Guardify has acquired NCAtrak from the National Children’s Alliance and renamed it TRAK (Technology Reaching All Kids). This ensures continued support for the system while allowing Guardify to invest in its long-term development and build new tools designed specifically for CAC workflows.
What is NCA's role going forward?
NCA remains a key partner and continues to support Child Advocacy Centers. Guardify is now responsible for the ongoing development and support of TRAK.
Will TRAK continue to be supported?
Yes. TRAK (formerly NCAtrak) will continue to be supported. There are no immediate changes to your current workflows, and no one is being cut off from the platform.
Do I need to take any action right now?
No. There is no immediate action required. You can continue working in TRAK exactly as you did in NCAtrak. The only practical change is the new login URL: trak.guardify.com. Guardify will share updates and options over time.
What changes should I expect?
There are no immediate changes beyond the name and the login URL. Over time, Guardify will introduce enhancements and options, including the opportunity to move to Guardify’s case management platform when you are ready.
Who owns my data?
Your CAC maintains full ownership of its data. That does not change.
Will my existing TRAK data stay accessible?
Yes. All your existing cases, records, and history remain accessible. If you choose to migrate to Guardify, your data will not be moved immediately. You will retain access to TRAK for reporting purposes throughout the transition.
Is my data secure?
Yes. Guardify is CJIS-compliant, HIPAA-compliant, and SOC 2 Type II certified. If you choose to migrate, the process includes data integrity validation.
Who gets migrated first?
Guardify is starting with centers who are excited about exploring the new platform early. If you are interested, you can opt in to be considered for an early migration slot.
What does opting in mean?
Opting in means you are expressing interest in moving from TRAK to Guardify’s case management platform. It is your choice. You decide if and when you are ready. There is no pressure and no deadline.
What happens once I opt in?
Three things happen. First, your Guardify CMS account gets provisioned so you can start testing right away. Second, your existing TRAK data stays put and you keep access for reporting. Third, when you are ready, Guardify works through a migration plan with you that includes a clear visual timeline.
What does pricing look like if I move to Guardify?
In Year 1 there is no price change at the time of migration. In Year 2 it moves to standard Guardify Cases pricing at your first renewal, currently $3,200 per year.
What if I stay on TRAK?
You can continue as-is for the foreseeable future. Pricing follows the existing structure (formerly NCAtrak’s), including the 3% annual increase.
Can I keep using my existing Guardify integration with NCAtrak?
Yes. Your existing integration between TRAK and Guardify stays intact. Nothing about that changes.
I just submit my annual stats — is anything changing for me?
Nothing changes right now. You’ll continue using TRAK (formerly NCAtrak) for stats submission as you do today. In Q3, we’ll be launching STATS, a dedicated product designed specifically for annual stats reporting, with both free and premium options. We’ll share more details as we get closer to launch.
I have more questions about the future of TRAK. Who do I contact?
Reach out to the Guardify team directly at GuardifyCMS@Guardify.com and we will be happy to help.
Read the Full Story
Learn more about the acquisition
What it means for your center
Ready to talk?
Whether you have questions about the acquisition or want to explore what Guardify can do for your center, our team is here.